The cost incurred by a firm's marketing practices, once revealed by authorities, can extend far beyond the monetary amount of a fine.
Through good governance, oil-exporting countries can shield themselves from the effects of oil-price volatility.
People who juggle several tasks at once are less efficient at accomplishing their goals.
Extended warranties are highly profitable for retailers, and a variety of factors influence whether a consumer will purchase one.
How to effectively manage employees who work on multiple teams within an organization.
Because of the diffusion of the 2008 global financial crisis, forecasting the next one may be an impossible task.
How marketers can manipulate the way consumers’ moods affect purchase decisions.
When presented with options that evoke a measure of self-control, consumers may behave in a way that contradicts their goals.
Companies should deliberately disrupt the normal flow of work at multiple levels, because it can lead to breakthroughs for the organization.
In industries that offer necessary but often undesirable services, managers must strive to understand how their services affect the stress levels of their customers.