Attracting new employees and doing right by its current workforce aren’t the only factors that lead a company to adopt LGBT-friendly HR policies.
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- CIOs are staying longer in their jobs, another sign that supply chain management is becoming more vital to large companies.
- Working fathers are placing more importance on their familial obligations, and companies must react to this societal shift.
- Product returns are typically seen as a necessary headache and a cost drain. But companies can use their return policies to enhance customer loyalty and increase profits.
- Online consumer reviews of new products are more than just word of mouth — they also can provide companies with early (and free) advice on how to improve products.
- The streamlining of corporate operations is usually executive-led, but engaging frontline employees is crucial to genuine reform.
- Although supervisors profess to have stores’ closing routines under control, consumers and employees alike bemoan the lack of consistency in related management policies.
- Companies can significantly influence the media visibility of their CEO with certain kinds of press releases — but having a prominent CEO can also work to shareholders’ detriment.
- When it comes to corporate multiculturalism, it’s the relationship between an ethnically diverse board and its CEO that makes the biggest difference for leading firms.
- Firms can best accommodate employees with disabilities by delegating authority to their immediate supervisors and providing clear instructions in the HR manual on how to handle workers’ individual needs.
- Contrary to the popular notion that consumers care for the products they own, people are more likely to act recklessly toward certain items when a more appealing upgrade reaches the market.
- The success of projects involving several stakeholders can depend on achieving the right balance of internal and external contributions.
- Courting investors with expertise in foreign markets can provide companies with a crucial, but often overlooked, advantage in pulling off international M&A deals.
- If firms become mired in the successful practices that got them to where they are, they may stop looking for new ways to exploit resources and opportunities.
- Your next innovation breakthrough probably won’t come from social media.
- Customer service websites can help B2B firms keep their costs down, but they must invest in traditional hotlines and tech support to satisfy their neediest clients.
- Conventional wisdom suggests that delays during the new product development cycle can hinder a project, or even kill it entirely. It’s time to rethink this narrow outlook.
- Job ads that specifically seek team players can have the unintended downside of scaring away potential hires with technical rather than collaborative skill sets.
- Large companies are recruiting an increasing number of top executives with experience in supply chain management. But the financial payoff remains elusive.
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