The author and technology entrepreneur explains why you should pay attention to the mobile-powered masses—now.
Three Harbingers of Change
Excitement about any new technology should be balanced with the application of time-tested forecasting tools.
Booz & Company’s annual study of R&D spending reveals the tools that are transforming innovation—from customer insight to product launch.
IT firms working with business-to-business clients can boost customer satisfaction and loyalty by bundling hardware, software, and services.
As companies evolve away from traditional hierarchies, a major cultural shift is required.
What happened to recorded music is about to happen to you. But only a few banks are making the right moves from branches to online services.
How streamlining bank–client interaction can lead to cost savings of 15 to 30 percent.
The modernized grid should revolutionize the way electricity is distributed and used, but its potential hasn’t yet been realized.
As analytics exert greater influence in organizational decision making, the question of how to manage this essential asset is coming to a head.