It’s understandable that respect is difficult to nurture in an innovative company, because innovators, by their nature, fail more often than other people do. However, Professor Hargadon makes a strong case that the organizations that appreciate innovators as complex human beings, rather than as mere sources of new ideas, are the places where innovation truly flourishes.
Reprint No. 04404
Art Kleiner (firstname.lastname@example.org) is the “Culture & Change” columnist for strategy+business. He teaches at New York University’s Interactive Telecommunications Program. His Web site is www.well.com/user/art. Mr. Kleiner is the author of The Age of Heretics (Doubleday, 1996) and Who Really Matters: The Core Group Theory of Power, Privilege, and Success (Currency Doubleday, 2003).