See “Fast Track to Recovery” by Jon Katzenbach and Zia Khan, s+b, April 26, 2010.
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- Jon Katzenbach is a senior partner with Booz & Company, where he leads the Katzenbach Center in New York. A cofounder of Katzenbach Partners LLC, he is the author or coauthor of eight books, including Why Pride Matters More Than Money: The Power of the World’s Greatest Motivational Force (Crown Business, 2003).
- Zia Khan is vice president of strategy and evaluation at the Rockefeller Foundation in New York, and a senior fellow at the Katzenbach Center.
- Adapted with permission of the publisher, John Wiley & Sons Inc., from Leading Outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results, by Jon Katzenbach and Zia Khan. Copyright © 2010 by Booz & Company Inc., Jon R. Katzenbach, and Zia Khan. All rights reserved.
- Also contributing to this article was consulting editor John Butman. It was sponsored by the Katzenbach Center at Booz & Company, which focuses on the development and application of innovative ideas for organizational culture and change.