strategy+business is published by PwC Strategy& LLC.
or, sign in with:
strategy and business
(originally published by Booz & Company)


A Five-Step Business Continuity Plan for CEOs

Triumph of the Long View
If structured correctly, an organization’s business continuity program should give it a flexible and focused framework for addressing multiple risks and security issues simultaneously in a way that involves all critical business units in designing and executing the plan. The resulting approach will promote cooperation across all significant technology and non-technology functions in the corporation, which is vital but a difficult management challenge for most companies.

As with all ambitious efforts atop the corporate agenda, a business continuity plan must have strong support from the chief executive; there must be a clear commitment to never let disruptions seriously hurt a company’s performance. Short-term thinking is often the reason this backing is missing — in other words, the CEO is simply not willing to sanction the expenditure of the money, time, and management resources necessary to make business continuity a core strategic objective and operating principle. When a crisis occurs, though — and serious vulnerabilities are suddenly uncovered — the result for companies can end up being much more costly long-term pain.

Gary Lynch, [email protected]
Gary Lynch is a Booz Allen Hamilton vice president in New York, responsible for the Commercial Information Assurance and Business Resilience practice. With over 20 years of experience as a business and IT professional, he works with senior corporate executives to help manage operational risk, specifically in the area of business continuity and information security.

Karen Avery, [email protected]
Karen Avery, a principal at Booz Allen Hamilton based in New York, is responsible for commercial information assurance solutions. Formerly, she was the chief information security officer at GE Capital.
Follow Us 
Facebook Twitter LinkedIn Google Plus YouTube RSS strategy+business Digital and Mobile products App Store



  1. “Security Concerns Prominent on CEO Agenda,” by Mark Gerencser and DeAnne Aguirre, s+b enews, 02/12/02. Click here.
  2. “Security and Strategy in the Age of Discontinuity: A Management Framework for the Post-9/11 World,” by Ralph W. Shrader and Mike McConnell, s+b, 1Q 2002; Click here.
  3. “From New Economy to Siege Economy: Globalization, Foreign Policy, and the CEO Agenda,” by Jeffrey E. Garten, s+b, 1Q 2002; Click here.
Sign up to receive s+b newsletters and get a FREE Strategy eBook

You will initially receive up to two newsletters/week. You can unsubscribe from any newsletter by using the link found in each newsletter.