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How LexisNexis Is Winning on the Web

Author Profile:
Russ Mitchell is a veteran business journalist. His articles have appeared in Business Week, Fortune, the New York Times, the Wall Street Journal, and Wired, among other publications.
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  1. Brett Burney, “Storing Your Firm’s Data ‘In the Cloud,” Law Technology News, April 2, 2009: The pros and cons of storing legal data with online services like LexisNexis.
  2. Net Promoter Web site: Information on Net Promoter Scores, the customer satisfaction tool used by LexisNexis, and background on measuring interest in products and services.
  3. The Net-Savvy Executive blog: Trends in social media and user-generated content and how to integrate them into a business setting. 
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