Author Profiles:
Chuck Lucier (chuck@chucklucier.com) is senior vice president emeritus of Booz Allen Hamilton. He is currently writing a book and consulting on strategy issues with selected clients. For his latest publications, see www.chucklucier.com.
Steven Wheeler (wheeler_steven@bah.com) is a senior vice president with Booz Allen based in Cleveland, Ohio. He leads the firm’s business focused on strategic leadership and has served multiple industries with a focus on consumer packaged goods and durables.
Rolf Habbel (habbel_rolf@bah.com) is a senior vice president with Booz Allen in Zurich, and author of The Human Factor: Management Culture in a Changing World (Palgrave Macmillan, 2002). He focuses on the leadership and performance issues of large corporations.
Also contributing to this article was Julien Beresford, president of Beresford Research.

