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 / Winter 2009 / Issue 57(originally published by Booz & Company)


What’s So Special about Special Ops?

Reprint No. 09403

Author Profile: 

  • Andrew Sobel is president of Andrew Sobel Advisors. He is a consultant to leading companies worldwide on the management of services businesses and the development of long-term client relationships. He is the author of three books, including All for One: 10 Strategies for Building Trusted Client Partnerships (Wiley, 2009), and more than 100 articles and book chapters. For more of his work, visit
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