Reprint No. 09403
- Andrew Sobel is president of Andrew Sobel Advisors. He is a consultant to leading companies worldwide on the management of services businesses and the development of long-term client relationships. He is the author of three books, including All for One: 10 Strategies for Building Trusted Client Partnerships (Wiley, 2009), and more than 100 articles and book chapters. For more of his work, visit www.andrewsobel.com.