Rising labor costs will challenge China’s manufacturing base, but five factors point to opportunities for growth.
Automobiles are selling again, and executives are confident. The U.S. auto industry is positioned for a global economic recovery — if car manufacturers can avoid repeating the mistakes of the past.
Emulating the methods used to transform production quality could clean up the Internet — and might even pay for itself.
To escape the commodity trap — and to compete effectively in a knowledge-based economy — business leaders of all kinds need to reinvent themselves as innovators in services.
Effectively managing service operations is crucial to controlling labor costs and improving customer satisfaction. By addressing six drivers of performance, executives can go a step further — turning their service operations into a key source of competitive advantage.
For consumer durables, environmental sustainability starts with discarding conventional wisdom.
The office-furniture design leader is betting on innovation as it continues to push the envelope of management practice.