Automobiles are selling again, and executives are confident. The U.S. auto industry is positioned for a global economic recovery — if car manufacturers can avoid repeating the mistakes of the past.
Emulating the methods used to transform production quality could clean up the Internet — and might even pay for itself.
A new study shows how the decisions made today by goods producers and policymakers will shape U.S. competitiveness tomorrow.
Rapid advances in manufacturing technology point the way toward a decentralized, more customer-centric “maker” culture. Here are the changes to consider before this innovation takes hold.
To escape the commodity trap — and to compete effectively in a knowledge-based economy — business leaders of all kinds need to reinvent themselves as innovators in services.
The next wave of online business models must focus narrowly, rather than blindly pursuing scale.
Effectively managing service operations is crucial to controlling labor costs and improving customer satisfaction. By addressing six drivers of performance, executives can go a step further — turning their service operations into a key source of competitive advantage.