Reprint No. 00179
- Jon Katzenbach is a senior partner in Booz & Company’s organization, change, and leadership practice, and co-leads the firm’s Katzenbach Center in New York. He is the coauthor, with Zia Khan, of Leading Outside the Lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results (Jossey-Bass, 2010).
- DeAnne Aguirre is a senior partner with Booz & Company based in San Francisco, and one of the firm’s foremost experts on organization effectiveness and change leadership. She co-leads the Katzenbach Center.