John B. Riggs, CTO and SVP of Applied Technology Solutions at HSB (Hartford Steam Boiler), describes how the company is using technology to build new ventures and create new business models in the historically risk-averse insurance sector.
When their profit goals differ, fiercely competitive firms may decide to collaborate with each other on complementary offerings.
Harvard Business School professor emeritus James Heskett sums up the insights he’s gleaned in more than 30 years of studying corporate culture.