As artificial intelligence evolves, how can we ensure transparency and accountability? Matt Wood, PwC’s Global and US Commercial Technology & Innovation Officer, discusses the challenges and opportunities of building confidence in agentic AI.
CEOs report early productivity gains from generative AI and rising payoffs from investments in sustainability. The challenge is to increase scope and speed.
The UK bank’s Group COO Jen Tippin explains the bold moves behind the company’s HR evolution.
You can’t transform your customer experience unless you align the organizational culture—especially the day-to-day behaviors of employees—to reach a clear outcome.
Harvard Business School professor emeritus James Heskett sums up the insights he’s gleaned in more than 30 years of studying corporate culture.