Lose the lofty statement, and instead explain what you provide to your customers and why it matters.
Asking questions and listening to the questions of others helps leaders make better decisions.
When the high-fives are over, it’s important to interrogate the reasons behind your wins.
Companies should focus on the human impact of their core business, says academic and consultant Alison Taylor.
A century after his death, Ernest Shackleton and his unsuccessful Antarctic expedition offer a rich lesson on how to embrace failure.