- Peloton’s bikes may be stationary. But as CEO John Foley tells us, the company is on the move.
- January 2, 2019 by Deepa PrahaladProfound changes are closing the gap between the world’s poorest consumers and others, offering an unprecedented opportunity for businesses to create — and share in — prosperity. For more insight, see “Changes to the Fortune at the Bottom of the Pyramid.”
- August 29, 2018 by Kevin ManeyCompanies, even tiny upstarts, are using technology to deliver personalized and niche products and services — and take on the mass-market giants.
- August 9, 2018 by Bob WoodsWhy books are the only form of physical media whose sales are growing.
- Keeping up with the growing volume of e-commerce will require delivery companies to disrupt their long-standing business model.
- June 25, 2018 by Denise DahlhoffPeople are using virtual assistants such as Siri and Alexa to do a lot of things, but making purchases isn’t really one of them. What will it take to make voice commerce take off?
- April 13, 2018 by Deborah UngerThe “head magician” at Katjes Magic Candy Factory talks about custom candy, serial entrepreneurship, technology, and the growing pains of startups.
- April 11, 2018 by Amy EmmertPeople want more human touch in their shopping experiences, but in this increasingly digital, automated world, how can brands deliver?
- PwC’s seventh annual global survey of consumers suggests that the next major retail industry battle will be over control of everyday routines.
- March 27, 2018 by Jeremy GrantJonathan Warburton, chairman of U.K. bakery chain Warburtons, is clear-sighted about developing family talent and attracting top managers.
- March 14, 2018 by Suvarchala NarayananValentin Stalf, chief executive of German financial-services startup N26, wants banking to be like music downloading.
- He understood that everything a company sells — and everything its customers do — should contribute to the experience.
- January 25, 2018 by Eric J. McNultyHow I liberated myself from points and why it matters to your company.
- As the thriving sector matures, new growth strategies will be necessary.
- December 20, 2017 by Michelle GerdesIn a complicated retail landscape, it is critical for retailers to understand what shoppers are thinking.
- November 7, 2017 by Catharine P. TaylorSteady Progress
- A long-wave theory of technological and economic change suggests the financial malaise that began in 2007 may be about to end.
- August 15, 2017 by Michelle GerdesA small but growing number of retailers and restaurants are experimenting with selling their wares through unstaffed kiosks, often linked to apps and e-payment systems.
- How to capitalize on the boom in craft liquors.
- June 16, 2017 by Michelle GerdesThe $13.7 billion agreement may help both retailers overcome some of their biggest hurdles.
- December 8, 2016 by John SvioklaAs digital becomes the new normal, a few generic strategies that can help you determine where and how to create value. Which one is best for your enterprise?
- October 20, 2016 by Matt PalmquistBeing recognized as an international brand is usually a decided competitive advantage. But some markets and certain consumers prefer local firms.
- October 18, 2016 by Michelle GerdesTarget is the latest retailer to double down on mini versions of its stores — and hopes to avoid others’ pitfalls.
- October 13, 2016 by Matt PalmquistCustomers who don’t hit the target to qualify for a reward are apt to hold it against the company and make fewer subsequent purchases.
- August 11, 2016 by Matt PalmquistAppealing to the cultural and economic specifics of a foreign market is the key to getting consumers to shop more frequently and spend more.
All articles tagged: consumer trends
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