- A controversial new book on the strategic value of information technology is flawed — but right.
- An exclusive survey shows CEO participation, smart use of technology, and bold change initiatives are key to successful Supply Chain Management.
- From the ashes of an overbuilt industry rises a promising new marketplace: business-to-employee communications.
- Medical mistakes kill almost 100,000 Americans each year and cost the country as much as $29 billion annually. The right prescription could be a nationwide information system modeled on the FDA’s adverse drug reaction network.
- Profits and growth are slowing for the U.S. wireless industry, but new customers for prepaid services could be the key to a revival.
- Three rules for ensuring that spin-offs create — and don’t destroy — value.
- Washington Mutual Inc. Senior Vice President, Talent Acquisition & Organizational CapabilityApril 9, 2002 by Michael Ryan
- The world’s most populous nation has become a capitalist’s paradise, supplanting Asia’s “tiger economies” — and soon, perhaps, the West.January 11, 2002 by Kenichi Ohmae
- Low-income markets present a prodigious opportunity for the world’s wealthiest companies — to seek their fortunes and bring prosperity to the aspiring poor.
- "Common-goods" e-tailers are collapsing because they ignored an iron law of retailing: New formats win only by offering better prices, not better service.
- The software industry should adopt a Web-based distribution system to accelerate innovation and serve customers better.July 16, 2001 by Ray Lane
- E-tail intermediaries may do what Kozmo and Webvan could not.
- Is Urbanfetch's demise a harbinger of doom for other Web-based delivery services? Maybe not, depending on their willingness to change and investors' willingness to wait.
- Heralded as the corporation's savior, BPR was later condemned as a heartless, failed management fad. But perhaps evangelists like Michael Hammer needed to go even farther.July 1, 2000 by Art Kleiner
- With his newest book, "Living on the Faultline," the best-selling management seer divines a Fortune 500 prey to the same Technology Adoption Life Cycle that convulses Silicon Valley.April 1, 2000 by Lawrence M. Fisher
- In an exclusive excerpt from his next book, the former head of McKinsey Asia explains why Amazon.com, CNN and others have achieved an almost unassailable global dominance.January 1, 2000 by Kenichi Ohmae
- October 1, 1998 by Lawrence M. Fisher
- Knowledge Works: Managing Intellectual Capital at Toshiba by W. Mark Fruin (267 pages, Oxford University Press, 1997)July 1, 1998 by Barbara Presley Noble
- Few technologies have been so rapidly accepted as intranets. Effective at lowering costs and improving communications internally, they are playing key roles in customer support too. But they are also presenting fresh challenges, including how to apply the right amount of control to what is inherently a decentralized operation.January 1, 1997 by Lawrence M. Fisher
All articles tagged: automation
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