The Last Mile to ... Somewhere?
Is Urbanfetch's demise a harbinger of doom for other Web-based delivery services? Maybe not, depending on their willingness to change and investors' willingness to wait.October 17, 2000 by Tim Laseter, Martha Turner, Anne Chung, and Pat HoustonRevisiting Reengineering
Heralded as the corporation's savior, BPR was later condemned as a heartless, failed management fad. But perhaps evangelists like Michael Hammer needed to go even farther.July 1, 2000 by Art KleinerQuaking Up with Geoffrey Moore
With his newest book, "Living on the Faultline," the best-selling management seer divines a Fortune 500 prey to the same Technology Adoption Life Cycle that convulses Silicon Valley.April 1, 2000 by Lawrence M. FisherThe Godzilla of the New Economy
In an exclusive excerpt from his next book, the former head of McKinsey Asia explains why Amazon.com, CNN and others have achieved an almost unassailable global dominance.January 1, 2000 by Kenichi OhmaeHere Comes Front-office Automation
October 1, 1998 by Lawrence M. Fisher"Knowledge Works: Managing Intellectual Capital at Toshiba" by W. Mark Fruin
Knowledge Works: Managing Intellectual Capital at Toshiba by W. Mark Fruin (267 pages, Oxford University Press, 1997)July 1, 1998 by Barbara Presley NobleCredit Cards on the Internet: Current Use and Future Potential
October 1, 1997 by David E. Howe and Shamal P. RanasingheThe Wired Enterprise: Here Come the Intranets
Few technologies have been so rapidly accepted as intranets. Effective at lowering costs and improving communications internally, they are playing key roles in customer support too. But they are also presenting fresh challenges, including how to apply the right amount of control to what is inherently a decentralized operation.January 1, 1997 by Lawrence M. FisherThe New Soul and Structure of the Post-Management Corporation
October 1, 1996 by Richard Koch and Ian GoddenThe Right Path to Knowledge Management
April 1, 1996 by Glenn RifkinMake Way for Intelligent Agents
New software programs are now available that act as "smart filters" on the information superhighway. They can sort through mountains of data and find answers to specific questions. And they can learn. Their promise is to make the "horizontal" organization even flatter.October 1, 1995 by Lawrence M. Fisher5. Telecom: Exceeding Expectations
by Karim Sabbagh, Roman Friedrich, and Pierre Péladeau
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