What Part of No Don’t You Understand?
Two new books suggest that how salespeople respond to “no” is a primary determinant in their success.
Best of Multimedia: A Glimpse into the Workplace of the Future
Traditional offices are evolving in ways that affect where, when, and how we get our best ideas.May 13, 2014 by Charity DelichRelated tags: communication, technologyMind Your Feedback
Douglas Stone, coauthor of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off-Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood), introduces a cautionary lesson in assessing others from Embodied Leadership: A Somatic Approach to Developing Your Leadership, by Pete Hamill.March 21, 2014Alternative Systems for Corporate Survival
John Kotter and Rita Gunther McGrath both argue that change will inevitably overwhelm hierarchical management systems, but their solutions differ.March 19, 2014 by Theodore KinniScale Your Innovation Initiatives
Five ways to boost the impact of new endeavors without adding bureaucracy or cost.February 11, 2014 by Robert C. Wolcott and Jørn Bang AndersenUgly-Sweater Leadership Moments
Wise leaders actively seek the truth they don't want to find.February 7, 2014 by Susan CrammFive Essential Elements of the Digital Workplace
A new set of tools and challenges is refining how we do our jobs.January 14, 2014 by Ramez T. Shehadi and Danny KaramBad News Is Worse through Email
People prefer old-fashioned voicemail messages to emails when receiving bad news.December 24, 2013 by Matt PalmquistBest of Multimedia: Social Media’s Impact on the Arab Spring, Wall Street, and Outer Space
This visual snapshot shows social media’s central role in communication from 2008‒13.December 20, 2013 by Charity DelichHow Industrial Companies Can Get Better at Design
Manufacturers should adopt the nimble strategy used by software firms: “sprint and scrum.”December 3, 2013 by Al Kent and Matthew LescohierBest Business Books 2013: Digitization
Three Harbingers of ChangeDecember 2, 2013 by Howard RheingoldAre You Your Employees’ Worst Enemy?
Many leaders inadvertently stand in the way of superior performance. Here’s how to avoid the hindrance trap. And to check your own performance, take our interactive survey.November 12, 2013 by Kannan Ramaswamy and William YoungdahlThe Management Stylings of Harvard Business School
How the “vocal silence” used to communicate professorial mores at HBS can make a difference at your company.October 2, 2013 by Theodore KinniLeadership Lessons from the World of Walt Disney
Disney legend Marty Sklar’s new memoir-cum-business book offers great backstage stories—and insights for leaders.September 25, 2013 by Theodore KinniLaura Rittenhouse’s Candor Analytics
Inspired by Warren Buffett, a former Lehman analyst figures out that plain-speaking companies have higher performance.September 3, 2013 by Sally HelgesenThe Thought Leader Interview: Loran Nordgren
The cofounder of unconscious thought theory explains how taking a break and distracting the mind can lead to higher-quality decision making.August 27, 2013 by Ken Favaro and Amy MurphyTo an Analog Banker in a Digital World
What happened to recorded music is about to happen to you. But only a few banks are making the right moves from branches to online services.August 27, 2013 by Catherine PalmieriKnow When to Innovate and When to Conform
The author finally realizes the point of a lesson from many years ago: Sometimes you need to work within the rules.August 9, 2013 by David SilvermanHow You Can Be a Great Mentor, and a Great Protégé
Chip Bell teams up with Marshall Goldsmith in the third edition of his best-selling business book on mentorship.August 7, 2013 by Theodore KinniDouglas Rushkoff Makes the Digital Economy Work for You
The social theorist on why new technologies are ushering in a paradigm shift, and how the transition will redefine how business is done.July 16, 2013 by Art KleinerHow the Fortune 500 Says It’s Saving People and the Planet
An increasing number of companies are giving consumers specific details about their efforts to protect the environment and their workers.July 2, 2013 by Matt PalmquistAT&T from Apples to iPhones
Ed Whitacre rescued a couple of iconic American companies, but a few years too late for my family.June 19, 2013 by Theodore KinniA Workplace Love Story (about Consulting)
An innovative program trains high school graduates and veterans for careers as consultants.June 18, 2013 by Susan CrammNine Ways to Avoid Project Meltdowns
New research shows how successful managers keep complex projects on track.June 13, 2013 by Matt PalmquistFlight of the Drone Maker
How a small firm named AeroVironment is changing the course of airplanes, automobiles, and warfare. See also The Drone Maker’s Story — In Pictures.May 28, 2013 by Lawrence M. Fisher
All articles tagged: communication
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