- What is the right number of direct reports for any incoming C-level executive? A new diagnostic tool can provide the answer, based on each leader’s situation and strategy.
The Long-Term Damage from Juggling Too Many Projects
March 30, 2012Scrambling to shift scant resources in order to meet deadlines can have a chaotic ripple effect.The Faster New World of Healthcare
February 28, 2012 by Carl Dumont, Ashish Kaura, and Sundar SubramanianRegulatory reform and IT advances are accelerating the “clockspeed” in healthcare. To compete, insurers will need to focus on three key areas.Five Steps toward a Revitalized Pharmaceutical Supply Chain
February 28, 2012 by Marcus Ehrhardt, Robert Hutchens, and Susan HigginsGlobal drug companies are facing disruption. One powerful strategic response is to rethink their manufacturing and operations footprints.Chemicals: Deploy Natural Supply Chains
February 17, 2012 by Dennis Cassidy Jr., Jayant Gotpagar, and Marcus MorawietzBest Business Books 2011: Technology
November 22, 2011 by Michael SchrageThe Ecology of TechnologyBest Business Books 2011: Strategy
November 22, 2011 by Phil RosenzweigAsking the Right QuestionsA Better Way to Battle Malware
November 22, 2011 by Tim Laseter and Eric JohnsonEmulating the methods used to transform production quality could clean up the Internet — and might even pay for itself.Making Customer Segmentation Deliver
November 22, 2011 by Corey YulinskyAs the ability to gather sophisticated data grows, here’s a four-step process for making segmentation drive improved performance.A One-Two Punch to Foster Creativity
November 4, 2011Both incentives and training are needed to spur innovation.Bottling Customer Experience
September 1, 2011Theodore Kinni, coauthor of Be Our Guest: Perfecting the Art of Customer Service, introduces a lesson in creating product-based customer experiences from The Method Method: 7 Obsessions That Helped Our Scrappy Start-Up Turn an Industry Upside Down, by Eric Ryan and Adam Lowry, with Lucas Conley.Competing for the Global Middle Class
August 23, 2011 by Edward Tse, Bill Russo, and Ronald HaddockThree types of companies are jockeying for position in emerging economies, seeking to capture the loyalty of billions of new consumers.A Strategist’s Guide to Digital Fabrication
August 23, 2011 by Tom Igoe and Catarina MotaRapid advances in manufacturing technology point the way toward a decentralized, more customer-centric “maker” culture. Here are the changes to consider before this innovation takes hold.Manufacturing’s Wake-Up Call
August 23, 2011 by Arvind Kaushal, Thomas Mayor, and Patricia RiedlA new study shows how the decisions made today by goods producers and policymakers will shape U.S. competitiveness tomorrow.Transforming Healthcare Delivery
August 23, 2011 by Joyjit Saha Choudhury, Akshay Kapur, and Sanjay B. SaxenaAs nations seek to expand services more cost-effectively, the stakeholders who pay the bills and provide the care must collaborate.10 Clues to Opportunity
August 23, 2011 by Donald SullMarket anomalies and incongruities may point the way to your next breakthrough strategy.How to Prevent Self-Inflicted Disasters
August 15, 2011 by Eric KronenbergAll too often, companies unintentionally create their own worst crises. With a little awareness of your organizational DNA, you can avoid that fate — and the headlines that go with it.Next-Generation Product Development
May 30, 2011 by Barry Jaruzelski, Richard Holman, and Omar DaudCombining agile up-front processes with a lean approach to the back end can help companies outperform the competition.The Thought Leader Interview: Henry Chesbrough
May 24, 2011 by Rob NortonTo escape the commodity trap — and to compete effectively in a knowledge-based economy — business leaders of all kinds need to reinvent themselves as innovators in services.Banking on Social Media
May 24, 2011 by Johannes Bussmann, Paul Hyde, and Jörg SandrockRetail banks can use Facebook, YouTube, and other new platforms to better reach their “Generation C” customers.Crafting Best-in-Class Business Intelligence
May 24, 2011 by Jamie Campbell, Kenny Kurtzman, and Adam MichaelsStart by choosing the metrics that matter most for your company, and then ensure the support of your employees and partners.The Three Paths to Open Innovation
May 23, 2011 by Barry Jaruzelski and Richard HolmanTo build your capabilities and cast a wider net for ideas, you must figure out which of the three types of innovation strategies you already have — and design your R&D approach accordingly.A Long-Wave Theory on Today’s Digital Revolution
May 16, 2011 by Art KleinerHistorian Elin Whitney-Smith looks at previous periods of disruption to understand what companies (and people) are going through today.Service Operations as a Secret Weapon
May 2, 2011 by Harry Hawkes, Curt Bailey, and Patricia RiedlEffectively managing service operations is crucial to controlling labor costs and improving customer satisfaction. By addressing six drivers of performance, executives can go a step further — turning their service operations into a key source of competitive advantage.Nuclear Realism after Fukushima
April 11, 2011 by Tom Flaherty, Joe van den Berg, and Nicolas VolpicelliA hasty, large-scale movement away from nuclear power would not resolve most of the issues raised by the ongoing crisis in Japan. Instead, we need more thoughtful discussions now about the energy systems of the future.
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