- Wider access to databases pushes decisions down the org chart. E-mail, Wi-Fi, and smartphones tend to push them up.
- Surveys make patrons feel better about the service they’ve received — but can also delay their return visit.February 25, 2011
- Some executives and scientists are calling for a radical rethinking of chemicals, cars, farms, and our future.February 22, 2011 by Nancy A. Nichols
- His inventions from 50 years ago enabled cell phones, laptops, and flat-screen TVs. Now, at age 88, he’s aiming to make solar power cheaper than coal.February 22, 2011 by Lawrence M. Fisher
- New research revealing a disparity between what shoppers say and what they do debunks the myth of the ethical consumer.
- The secret to profitability on the Internet has finally arrived in an innovative blend of social media, Web mobility, and creative e-commerce applications.
- An analysis of attitudes and spending reveals a return to traditional values, driven by consumers searching for quality, affordability, and connection.
- As smartphones change shopping, merchants face a stark choice: Fall in behind their newly enabled consumers or fall behind altogether.
- People may be paying too much for broadband, and innovation could be a victim.January 14, 2011
- As a prerequisite for growth in the post-crisis environment, leading companies in the consumer products, telecommunications, industrial goods, automotive, and financial-services industries are shifting their business models and operating practices.January 14, 2011 by Karen Henrie
- People’s buying patterns fluctuate, depending on when their paycheck arrives.January 7, 2011
- Marshall Goldsmith, author of Mojo, introduces a passage on the difficulties of balancing work and family, from You Can’t Predict a Hero, by Joseph J. Grano Jr.November 23, 2010
- Business strategy is at an evolutionary crossroads. It’s time to resolve the long-standing tension between the inherent identity of your organization and the fleeting nature of your competitive advantage.November 23, 2010 by Cesare Mainardi
- For consumer durables, environmental sustainability starts with discarding conventional wisdom.
- The Internet has indeed caused many small stores to close, because they are unable to compete with large Web retailers offering reduced prices and more convenience for shoppers.November 5, 2010
- Traditional carriers once knew their way around. Now the world has become a confusing place.
- Retailers are courting the next generation of aspirational buyers.
- As reform legislation makes the U.S. healthcare industry more consumer-centric, companies will need to change their business models and add new capabilities.
- How CEOs can turn conflict, dissent, and disagreement into a powerful tool for driving performance.
- Predatory lending played a large part in the financial crisis, but also to blame were affluent homeowners who knowingly bought houses they couldn’t afford.August 6, 2010
- As a result of the Gulf accident, the oil industry faces profound changes — not just in the management of environmental risks, but in every aspect of its business.
- Mark Anderson, the high-tech industry’s most accurate prognosticator, foresees an economic landscape still under the stress of too much liquidity — and decision makers still in denial.July 26, 2010 by Art Kleiner
- As regulators work to fix some of the problems caused by the financial markets’ changing infrastructure, five questions need to be addressed.
- Bruce Usher, the former CEO of EcoSecurities, describes China’s path to leadership in renewable energy.July 12, 2010 by Laura W. Geller
- The office-furniture design leader is betting on innovation as it continues to push the envelope of management practice.May 25, 2010 by Bill Birchard
All articles tagged: pricing
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