- Four steps for helping an organization design and deliver a successful customer experience program.
Conflict May Enhance Team Performance
May 29, 2008Creative differences among team members can lead to more inspired thinking during the idea-generation process.The Art of Positioning Product Enhancements
April 3, 2008Product enhancements must provide a clear value proposition to consumers. Otherwise, companies risk hurting their product’s perceived value.We Are All Pirates
March 11, 2008 by Edward H. BakerAuthor Matt Mason takes a hard look at how established companies should face the growing threat of copyright piracy.Convenors of Capability
February 26, 2008 by Michael Delurey, David Sulek, and Lawrence FrascellaA community center founded in Hurricane Katrina’s wake shows how megacommunity efforts can bring people the help they need to rebuild.Launch and Learn
February 26, 2008 by Tim Laseter and Ron KerberTo consistently turn out profitable new offerings, companies must integrate three distinct innovation portfolios.New Metrics for Media
February 26, 2008 by Christopher VollmerThe measurements associated with digital media will shift the focal point of all advertising from exposure to results.Upturn Thinking in a Downturn Year
February 26, 2008 by Asaf FarashuddinWhy it’s important not to lose sight of long-term goals during a recession.Travel 2.0
February 5, 2008 by Volkmar Koch, Jürgen Ringbeck, and Stefan StrohWinning over the travelers of the future will require technologies that, like human travel agents, can segment customers accurately and give them what they want.Bridging the Marketing–Sales Chasm
December 18, 2007 by Barbara Sullivan and Graham EricksenA common, fundamental disconnect between getting the message out and closing the deal can lead to lost sales opportunities. But it doesn’t have to.Best Business Books: Behavioral Theory
November 28, 2007 by Howard RheingoldHow We Know and Why We ActBest Business Books 2007: Innovation
November 28, 2007 by Michael SchrageHumbling the AmbitiousBest Business Books 2007: s+b's Top Shelf
November 28, 2007Related tags: design, innovationThe Community Network Solution
November 28, 2007 by Karen StephensonIn reweaving the social fabric of a city or town, relationships trump rank.A Blueprint for Strategic Leadership
November 28, 2007 by Steven Wheeler, Walter McFarland, and Art KleinerHow to build an organization in which executives will flourish.Saving Procurement from Itself
October 2, 2007 by Hugh Baker and Fabrice SaporitoIt’s time for chief procurement officers to stop relying solely on functional depth and start increasing functional breadth.When There Is No Cavalry
August 29, 2007 by Douglas E. Himberger, David Sulek, and Stephen Krill Jr.No single authority can prepare for or respond to major disasters as effectively as a megacommunity can.Rebuilding Lego, Brick by Brick
August 29, 2007 by Keith Oliver, Edouard Samakh, and Peter HeckmannHow a supply chain transformation helped put the beloved toymaker back together again.Partners at the Point of Sale
August 29, 2007 by Rich Kauffeld, Johan Sauer, and Sara BergsonWith “shelf-centered collaboration,” manufacturers and retailers can finally put the right product on the right shelf at the right time for the right consumer.My Unfashionable Legacy
August 29, 2007 by Ralph SinkParticipative management has proven its remarkable capabilities again and again. So why is it passing into obscurity?Optimizing Overhead to Promote Growth
July 31, 2007 by Vinay Couto and Frank GaliotoGreat companies are always looking for ways to cut costs — in finance, HR, IT, and other general and administrative services. But stringent cost management is counterproductive when it shortchanges your ability to grow or hamstrings your best people. The answer lies in optimizing overhead: designing services from the market back, using IT more effectively, and looking beyond conventional approaches and geographical borders for solutions.Protecting the Company Jewels in an Unprotected Country
July 3, 2007 by William J. HolsteinAs governments wrestle over safeguarding intellectual property rights in China with no solution in sight, more and more companies are taking the problem into their own hands.Solid Connections in a Liquid World
May 29, 2007 by Ralph ShraderPrescriptions for how leadership and commercial relationships can excel in a fluid world.Gary Pisano: The Thought Leader Interview
May 29, 2007 by Amy BernsteinA leading student of the biotech business describes the problems holding the industry back, and how it can overcome them.Innovation Agility
May 29, 2007 by Kevin Dehoff and John LoehrThe most versatile product development programs focus on essentials.
All articles tagged: design
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