Using culture to offer more customer-centric healthcare
What it means for healthcare companies to serve patients effectively is changing. Here’s how understanding and transforming your culture can help you get there.
More than a feeling: How do you measure culture?
Simple metrics that demonstrate momentum are key to turning good intentions into replicable business results.August 12, 2019 by Gretchen Anderson and Caroline SmitYou can’t benchmark culture
Your company’s ideal behavioral strengths are unique, and shouldn’t be borrowed or copied — not even from a high-performance enterprise.February 25, 2019 by Jon Katzenbach and Alice ZhouRelated tags: change management, critical few, culture, leadership, organization culture, performance development, strategyHow to Cultivate a Data-Inclusive Culture
Data is often the lifeblood of modern organizations, but a company’s culture must take both its risks and rewards to heart.February 4, 2019 by Barry Vorster and Alexander PearlmanRelated tags: artificial intelligence, big data, business integrity, critical few, culture, data, digital leadership, risk, technologyClosing the Culture Gap
Linking rhetoric and reality in business transformation.December 6, 2018 by DeAnne Aguirre, Varya Davidson, and Carolin OelschlegelManaging Change in the Face of Skepticism
In companies with analytical cultures, employees are prone to rejecting change initiatives as “too squishy.” Tweaking the action plan can lead to success.November 13, 2018 by Augusto Giacoman and Maureen TranthamRelated tags: change management, communication, critical few, culture, engineering, leadership, organization culture, the Katzenbach CenterThe Case for Competition
When team members face off, it’s the whole organization that wins.August 20, 2018 by Charles Donkor, Gretchen Anderson, and Varun BhatnagarRelated tags: collaboration, competition, critical few, culture, employee engagement, leadership, teaming, the Katzenbach CenterMake your company’s culture go viral
How to spread the critical few behaviors that drive strategy forward. See also “How Can You Make Your Company’s Culture Go Viral?”July 17, 2018 by Kristy HullRelated tags: behavioral science, communication, critical few, culture, leadership, organizational behavior, strategy, teamsVirtually Alone: Real Ways to Connect Remote Teams
As workplaces increasingly embrace the telecommuting model, leaders can take several steps to bridge cultural and interpersonal gaps.June 25, 2018 by Katherine Dugan and Varun BhatnagarRelated tags: collaboration, critical few, culture, employee engagement, leaders, teams, technology, the Katzenbach CenterHow to Harness Employees’ Emotional Energy
Fuel success by linking a company’s strategic goals to the reasons people are proud to work there. See also “How Emotional Energy Drives Employees to Excel.”February 7, 2018 by Alice ZhouRelated tags: change management, critical few, culture, employee engagement, human resources, management strategies, motivationThe Strength of Vulnerable Leaders
Managers who are not afraid to show their weaknesses can build trust and engagement.November 29, 2017 by Augusto GiacomanRelated tags: communication, critical few, decision making, employee engagement, human resources, leadership, management, the critical fewHow to Become a Powerful Follower...and a Good Leader
Practicing mindful followership lets people build up crucial skills that help them run organizations effectively.October 17, 2017 by Augusto GiacomanRelated tags: coaching, critical few, culture, defense, leaders, leadership, leadership books, management, military technology, mindfulness, the Katzenbach CenterWhat the Ironman Taught Me about Communicating Goals
Simply measuring how close an organization is to reaching an objective isn’t enough to signal that it’s a priority.September 25, 2017 by Katherine DuganRelated tags: communication, critical few, culture, leadership, management ideas, motivation, strategy, the Katzenbach CenterImproving Company Culture Is Not About Providing Free Snacks
Why organizational culture is not the same thing as employee engagement.July 31, 2017 by Alice ZhouRelated tags: critical few, culture, human capital, leadership, organization culture, the Katzenbach CenterGetting to the Critical Few Behaviors That Can Drive Cultural Change
Encouraging a small number of actions can help an organization achieve its strategic and operational objectives.May 22, 2017 by Kristy HullRelated tags: critical few, culture, leadership, manufacturing, organizational behavior, the Katzenbach CenterHow to unlock the full potential of diverse teams
Organizing around a common purpose and sharing leadership encourages people to bring their authentic selves to work.April 3, 2017 by Reid Carpenter and Marvin MendozaRelated tags: critical few, diversity, human resources, leadership, the critical few, the Katzenbach CenterThe Serious Fun of Shared Experiences at Work
By planning activities that encourage bonding and meaning, companies can help employees feel like they are a part of a team.November 7, 2016 by Augusto GiacomanRelated tags: coaching, critical few, culture, diversity, global teams, leadership, management, the critical few, the Katzenbach CenterHow to Find and Engage Authentic Informal Leaders
The most important influencers of corporate behavior may not have a lofty title or an elevated slot in the organizational chart.July 6, 2016 by Reid CarpenterRelated tags: critical few, culture, leadership, organizational behavior, the critical few, the Katzenbach CenterPutting Credibility First
Before embarking on transformations, executives must establish trust with employees. Following this three-step process will help.May 24, 2016 by Augusto GiacomanRelated tags: change management, critical few, culture, integrity, leadership, management, the critical few, the Katzenbach Center, trustGreat teams build great cultures
People committed to common purposes and goals can change key elements of a company’s culture when they set strong ground rules that allow people to feel confident.May 17, 2016 by Jon KatzenbachRelated tags: critical few, culture, human resources, innovation, teams, the critical few, the Katzenbach Center10 Principles of Organizational Culture
Companies can tap their natural advantage when they focus on changing a few important behaviors, enlist informal leaders, and harness the power of employees’ emotions. See also “What Is Corporate Culture?”February 15, 2016 by Jon Katzenbach, Carolin Oelschlegel, and James ThomasRelated tags: 10 principles, critical few, culture, human resources, the critical few, the Katzenbach CenterTeaming with young guns
To attract and retain the young employees who are coming to dominate the workforce, companies should turn to a fresh take on a mature concept: teaming.January 13, 2016 by Katherine DuganThe Critical Few: Components of a Truly Effective Culture
Forget the monolithic change management programs and focus on the elements of your culture that drive performance.February 11, 2014 by Jon Katzenbach, Rutger von Post, and James ThomasRelated tags: critical few, culture, execution, leaders, manufacturing, motivation, the Katzenbach Center
All articles tagged: critical few
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