All articles tagged: employee engagement

COVID-19 has forced changes in the way people work — and created a once-in-a-generation opportunity to increase engagement and productivity.

Rather than trying to convince people your change initiative is the right one, invite them to talk openly about what it might take to implement it: the good, the bad, and the frustrating.

The trials of 2020 have thrust human resources into the spotlight. The HR leaders who have shined know how to help their companies thrive.

It can make you a more creative leader and problem solver — no sense of humor necessary.

A digitally savvy, engaged workforce helps businesses thrive amid uncertainty. Here are four reasons to act now.

Analysis of nearly 2,000 CEOs’ description of their company’s purpose reveals that most omit a critical detail: why their company is in business.

Good meetings need to be designed, whether they are virtual or face-to-face.

The innate desire to do a job well has greater motivational force than any corporate purpose.

Applying design thinking principles will enable a quick bottom-up reform, with changes driven by a deep understanding of your people.

As workplaces, customer behaviors, and economic conditions continue to change in response to COVID-19, companies should focus on three key actions.

COVID-19 is accelerating companies’ shift to virtual working, but employers still need people-centric ways to assess employees’ strengths and weaknesses.

As COVID-19 continues to isolate people, companies can build employee engagement and community spirit through a shared reading experience.

In the new book Overload, professors Erin L. Kelly and Phyllis Moen report the results of a rigorous five-year field experiment in giving employees more control over their jobs.

You can transform your company by strengthening the links among all three types of activity.

In service industries, where employees frequently quit, upskilling frontline managers and redesigning the hiring and onboarding processes can help ease the pain.

How to raise the skills of your employees to meet your digital challenges. See also “A guide to workforce transformation.”

How to raise the skills of your employees so that they can move successfully into the future. For further insights, read “10 principles of workforce transformation.”

How a seemingly neutral word can undermine people’s motivation.

Steelcase CEO Jim Keane explains how giving people work-space choices can make workplace behavior more human.

Specialist employees can resist a boss who knows less than they do. But working through a pain point can turn things around.

It’s important for employees to express concern when they see something disturbing. Here’s how to make everyone understand that their voice is valued.

The metric was useful in simpler times, when companies were beginning to understand the importance of customer experience. But it’s time to replace it.

Professor Jochen Menges on the ways companies can develop well-being initiatives that genuinely make people feel better.

The rise of remote working is making companies more focused on the spaces they create to bring people together.

Make sure you understand “return on experience” — the new way of tracking the results of your investments in customer and employee experiences — and how to implement it.