USAA’s critical mission
Wayne Peacock, CEO of the insurer for military members and their families, is building on a century of tradition while deploying new technology to reinvent the business.
GMO
The shifting nexus of retail banking
August 12, 2020 by Rowan Laurence and Stelios KavadiasAs customer relationships become transaction-based and as more players compete for revenue, legacy institutions will have to double down on experience and trust.How permissioned blockchains could give banks an edge
August 26, 2019 by Igor PejicAn alternative version of the technology would allow financial-services firms to become trusted platforms for a wider range of services — if Google and Amazon don’t get there first.Transforming a traditional bank into an agile market leader
December 19, 2018 by Jeremy GrantIn 2014, Piyush Gupta, CEO of DBS Bank of Singapore, asked his staff to think like the employees of a fintech startup and build the digital capabilities they would need to succeed.Related tags: asia, banking, digital banking trends, financial services, fintechs, Inside the Mind of the CEO, transformationWhat happened after India eliminated cash
December 7, 2018 by Deepa KrishnanTwo years ago, the Indian government abruptly wiped out most of the nation’s currency in hopes of ending black money and curbing corruption. Has the experiment worked?Related tags: banking, finance, financial crisis, financial services, global perspective, india, mobile bankingHow financial institutions can put risk management back in the driver’s seat
October 15, 2018 by Dietmar Serbee, Michael Alix, and Daniel JackettThree steps to creating a better operating model.Related tags: banking, Compliance. Transformed., financial services, regulation, risk, risk management, strategyFinancial Services Need Not Be Such a Tough Industry for Women
September 6, 2018 by Jon P. TerryA new survey finds women in FS face more challenges at work than their counterparts in other industries.Related tags: diversity, financial services, gender, hiring, leadership, organization culture, talent development, women in businessGrowing through M&A in Financial Services
April 18, 2018 by Daniel GrossPursuit of innovation is crucial in the competitive global market.How can a fintech company win 20 million customers?
March 14, 2018 by Suvarchala NarayananValentin Stalf, chief executive of German financial-services startup N26, wants banking to be like music downloading.Overcoming Challenges during a Major Transformation
February 21, 2018 by Art Kleiner and Josie ThomsonMichael Pennisi, the chief executive of QSuper, one of Australia’s largest pension funds, describes how to change direction at scale.Getting Fit for Mergers and Acquisitions
August 23, 2017 by Deniz Caglar and Michael ConnollyThe disciplines that enable restructuring of established companies are also essential levers for helping deals succeed.Related tags: capable dealmaker, consumer products, deals, financial services, fit for growth, manufacturingHappy 50th Birthday, ATM
June 27, 2017 by Thomas A. Stewart and Patricia O’ConnellBanking’s greatest technological innovation offers timeless lessons in improving customer experience.Related tags: banking, design thinking, financial services, innovation, mobile banking, service design, technologyGet Ready for Eight Surprising Disruptions
May 22, 2017A look at the major challenges and opportunities in your industry. For more insights, read the full collection of trends from Strategy&.Related tags: airline industry, consumer packaged goods, engineering, financial services, healthcare, pharmaceutical, constructionYou May Be Part of a Global Supply Chain
February 14, 2017 by Daniel GrossAll sorts of U.S. industries, including education and car manufacturing, sell their products and services to international customers.Meeting the Fintech Challenge
April 18, 2016 by Steve Davies, Manoj Kashyap, and Joerg RuetschiHow incumbent banks can respond to the startups and other firms disrupting their industry.Mutually Assured Disruption
December 21, 2015 by Ramesh Nair and Ken FavaroWhy established companies should join forces with upstart competitors.
All articles tagged: financial services
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