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All articles tagged: financial services

What makes the rich steal?

March 17, 2021 by Daniel Akst

In his novel The Embezzler, Louis Auchincloss delved into the true story of Richard Whitney, a patrician financier who lost it all.

Related tags: business books, ethics, financial services, literature
Why financial-services firms need to change with the times

March 8, 2021 by Nicole Wakefield

An industry that has lagged in talent development faces a significant challenge to keep competitive. Here are three no-regrets moves that will help bridge the skills gap.

Related tags: collaboration, employee trends, financial services, New world. New skills., productivity, upskilling
USAA’s critical mission

December 21, 2020 by Daniel Gross

Wayne Peacock, CEO of the insurer for military members and their families, is building on a century of tradition while deploying new technology to reinvent the business.

Related tags: digitization, financial services, Inside the Mind of the CEO, insurance, leadership, military
The shifting nexus of retail banking

August 12, 2020 by Rowan Laurence and Stelios Kavadias

As customer relationships become transaction-based and as more players compete for revenue, legacy institutions will have to double down on experience and trust.

Related tags: banking, customer experience, financial services, fintechs, strategy, trust
How permissioned blockchains could give banks an edge

August 26, 2019 by Igor Pejic

An alternative version of the technology would allow financial-services firms to become trusted platforms for a wider range of services — if Google and Amazon don’t get there first.

Related tags: banking, blockchain, business model innovation, financial services, fintechs
Transforming a traditional bank into an agile market leader

December 19, 2018 by Jeremy Grant

In 2014, Piyush Gupta, CEO of DBS Bank of Singapore, asked his staff to think like the employees of a fintech startup and build the digital capabilities they would need to succeed.

Related tags: asia, banking, digital banking trends, financial services, fintechs, Inside the Mind of the CEO, transformation
What happened after India eliminated cash

December 7, 2018 by Deepa Krishnan

Two years ago, the Indian government abruptly wiped out most of the nation’s currency in hopes of ending black money and curbing corruption. Has the experiment worked?

Related tags: banking, finance, financial crisis, financial services, global perspective, india, mobile banking
How financial institutions can put risk management back in the driver’s seat

October 15, 2018 by Dietmar Serbee, Michael Alix, and Daniel Jackett

Three steps to creating a better operating model.

Related tags: banking, Compliance. Transformed., financial services, regulation, risk, risk management, strategy
Financial Services Need Not Be Such a Tough Industry for Women

September 6, 2018 by Jon P. Terry

A new survey finds women in FS face more challenges at work than their counterparts in other industries.

Related tags: diversity, financial services, gender, hiring, leadership, organization culture, talent development, women in business
Growing through M&A in Financial Services

April 18, 2018 by Daniel Gross

Pursuit of innovation is crucial in the competitive global market.

Related tags: analytics, ceo, cloud computing, deals, financial services, financial technology, fintechs, Inside the Mind of the CEO, mergers and deals, payments, startups
How can a fintech company win 20 million customers?

March 14, 2018 by Suvarchala Narayanan

Valentin Stalf, chief executive of German financial-services startup N26, wants banking to be like music downloading.

Related tags: banking, ceo, consumer trends, credit cards, digital banking trends, financial services, financial technology, fintechs, Inside the Mind of the CEO, mobile banking, startups
Overcoming Challenges during a Major Transformation

February 21, 2018 by Art Kleiner and Josie Thomson

Michael Pennisi, the chief executive of QSuper, one of Australia’s largest pension funds, describes how to change direction at scale.

Related tags: disruption, financial services, Inside the Mind of the CEO, insurance companies, pension funds, sovereign wealth funds, state-owned enterprises
Getting Fit for Mergers and Acquisitions

August 23, 2017 by Deniz Caglar and Michael Connolly

The disciplines that enable restructuring of established companies are also essential levers for helping deals succeed.

Related tags: capable dealmaker, consumer products, deals, financial services, fit for growth, manufacturing
Happy 50th Birthday, ATM

June 27, 2017 by Thomas A. Stewart and Patricia O’Connell

Banking’s greatest technological innovation offers timeless lessons in improving customer experience.

Related tags: banking, design thinking, financial services, innovation, mobile banking, service design, technology
Get Ready for Eight Surprising Disruptions

May 22, 2017

A look at the major challenges and opportunities in your industry. For more insights, read the full collection of trends from Strategy&.

Related tags: airline industry, consumer packaged goods, engineering, financial services, healthcare, pharmaceutical, construction
You May Be Part of a Global Supply Chain

February 14, 2017 by Daniel Gross

All sorts of U.S. industries, including education and car manufacturing, sell their products and services to international customers.

Related tags: aerospace, automakers, energy, financial services, globalization, trade, travel
Meeting the Fintech Challenge

April 18, 2016 by Steve Davies, Manoj Kashyap, and Joerg Ruetschi

How incumbent banks can respond to the startups and other firms disrupting their industry.

Related tags: banking, financial services, financial technology, fintechs
Mutually Assured Disruption

December 21, 2015 by Ramesh Nair and Ken Favaro

Why established companies should join forces with upstart competitors.

Related tags: disruption, financial services, fintechs, startups

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