- In service industries, where employees frequently quit, upskilling frontline managers and redesigning the hiring and onboarding processes can help ease the pain.
- Increasing the number of women at every level of an organization is possible if its leaders are ready to use practical solutions.
- It’s no longer enough to target your chosen customers. To stay ahead, you need to create distinctive value and experiences for them. See also “A Guide to Customer Strategy”.
- September 26, 2016A handy pocket guide for engaging with your users. For more insight, read “10 Principles of Customer Strategy.”
- May 31, 2016 by Daniel GrossMaybe it needs more training.
- March 21, 2016Stanford's Adina Sterling dissects popular strategies to recruit top talent. For further insights, read “Social Network Effects in Hiring.”
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