skip to main content skip to main navigation

strategy+business

Sign Up for Newsletters

Sign Up for Newsletters

All articles tagged: subscription model

How to deliver great customer experience at scale

December 7, 2020 by Dutta Satadip

The most effective customer strategies are grounded in active engagement, setting clear expectations and empowering users with options that suit their needs.

Related tags: customer experience, customer service, e-commerce, engagement, retail trends, sales, subscription model
The newest shopping trend isn’t new at all

December 20, 2019 by Steve Barr

The rental and resale markets are booming for products as diverse as fashion and camping gear — and it's creating an opening for brands to reinvent their business model.

Related tags: consumer insights, consumers, consumer trends, subscription model, sustainability
Why You Need to Keep Your Customers Close

July 9, 2018 by Dutta Satadip

Subscription models can bring a steady revenue stream for companies that understand the customer life cycle.

Related tags: customer experience, customer retention, customer service, data analytics, sales, subscription model

Articles published in strategy+business do not necessarily represent the views of the member firms of the PwC network. Reviews and mentions of publications, products, or services do not constitute endorsement or recommendation for purchase.

strategy+business is published by certain member firms of the PwC network.

© PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Mentions of Strategy& refer to the global team of practical strategists that is integrated within the PwC network of firms. For more about Strategy&, see www.strategyand.pwc.com. No reproduction is permitted in whole or part without written permission of PwC. “strategy+business” is a trademark of PwC.