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All articles tagged: subscription model

How to deliver great customer experience at scale

December 7, 2020 by Dutta Satadip

The most effective customer strategies are grounded in active engagement, setting clear expectations and empowering users with options that suit their needs.

Related tags: customer experience, customer service, e-commerce, engagement, retail trends, sales, subscription model
The newest shopping trend isn’t new at all

December 20, 2019 by Steve Barr

The rental and resale markets are booming for products as diverse as fashion and camping gear — and it's creating an opening for brands to reinvent their business model.

Related tags: consumer insights, consumers, consumer trends, subscription model, sustainability
Why You Need to Keep Your Customers Close

July 9, 2018 by Dutta Satadip

Subscription models can bring a steady revenue stream for companies that understand the customer life cycle.

Related tags: customer experience, customer retention, customer service, data analytics, sales, subscription model

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