- The most effective customer strategies are grounded in active engagement, setting clear expectations and empowering users with options that suit their needs.
The newest shopping trend isn’t new at all
December 20, 2019 by Steve BarrThe rental and resale markets are booming for products as diverse as fashion and camping gear — and it's creating an opening for brands to reinvent their business model.Why You Need to Keep Your Customers Close
July 9, 2018 by Dutta SatadipSubscription models can bring a steady revenue stream for companies that understand the customer life cycle.Related tags: customer experience, customer retention, customer service, data analytics, sales, subscription model
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