FREQUENTLY ASKED QUESTIONS
What is strategy+business magazine?
Strategy+business (s+b) is PwC’s award-winning management magazine for decision makers in businesses and other organizations around the world. Our purpose is to illuminate the complex choices that leaders face—in strategy, marketing, operations, human capital, governance, and other domains—and the impact of their decisions. Click here for more information about s+b. You can read s+b online and subscribe to the digital magazine here.
How do I contact customer service?
Please send all written correspondence to:
PO Box 255
Congers, NY 10920
Call: 1-855-869-4862 (U.S. only) or 1-845-450-5210 (outside U.S.)
Monday–Friday 9 a.m. to 5 p.m. ET
Please include your account number in any correspondence.
How do I contact the editorial team?
The editors can be reached at:
300 Madison Avenue
New York, NY 10017
How frequently is strategy+business published?
Through the Summer 2022 issue, the print and digital magazines are published quarterly. After that strategy+business will be going all digital; you can subscribe here to receive the digital magazine (up to 12 issues annually). New articles are also published to the website on a regular basis, and our Ideas that work newsletter is emailed twice weekly.
What are the subscription rates?
Strategy+business will be going all digital after the Summer 2022 issue, and the digital magazine will be available for free. You can sign up to receive each new digital issue of strategy+business directly to your inbox by completing this brief registration form.
Print subscriptions are no longer available, but if you wish to purchase individual back issues of strategy+business in print, you may do so here.
Is there a refund policy?
If you are a current print subscriber, you will receive a refund by check via United States Postal Service for any issues remaining on your subscription after the Summer 2022 issue has been distributed.
How do I sign up for a free digital subscription?
Please register for a complimentary digital subscription here. You will receive immediate access to the current issue, and when a new issue is published (up to 12 issues annually), s+b will send an email notification to the registered email address.
The digital subscription includes access to the current issue of s+b and any available archives, along with a selection of curated content. You can read it as a browser-based digital edition on any device, or you can download our dedicated iOS and Android apps. A link to the current issue and instructions for downloading the apps are available here.
When will I get my first issue?
After you register for the subscription, you will receive a webpage confirmation that includes a link to read the current issue. Starting with the next issue, s+b will notify you by email when each new issue is published.
For more information about accessing the digital edition, click here.
I subscribed to the digital edition and downloaded an s+b app for my mobile device. How do I log in?
No credentials are necessary to access the browser-based digital edition or the iOS or Android apps. A link to the current issue and instructions for downloading the apps are available here.
If I delete an issue, can I download it again later?
Yes, you can re-download a deleted issue at any time.
Will new issues be delivered to the app automatically?
Yes. As soon as each new issue becomes available, it will automatically appear in the app installed on your device for you to view or download. If you are registered to receive the digital edition directly, you will also receive an email notification when your new issue is available.
Why won't my issue download?
We recommend using a strong Wi-Fi connection whenever you download an issue. Timing out for any reason may lead to delays in the download process. If you started a download and it fails or you cancel it, you can restart the download by tapping the library icon on the navigation bar, then tapping the download button on the issue you want to access.
How do I access content on the magazine's website, strategy-business.com?
All content on strategy-business.com is freely available to web readers.
How do I sign up for s+b's email newsletters?
How do I change my email/contact information?
Please unsubscribe using the link provided in the email communication you've received to the old email address, and then re-register with your preferred new email address using the links below.