Democratizing artificial intelligence is a double-edged sword
More access to AI tools means more innovation, but the process of providing this access must be carefully managed.
Redefining B2B experience: COVID-19 catalyzes big changes
The pandemic is forcing companies to focus on experiences their clients expect, while mobilizing them to accelerate product and service innovation.Six tips for optimizing your B2B relationships in the time of COVID-19
B2B companies can use the COVID-19 crisis as an opportunity to reevalute what clients and stakeholders need, and accelerate products and services that will better serve them.June 4, 2020The hidden value in getting compliance right
In times of crisis and recovery, a strategic approach to compliance can build trust and create value for customers, stakeholders, and society at large.May 20, 2020 by Andrew McPherson, Bob Pethick, and Chris KongFive attributes to transform your compliance strategy
Organizations that shift compliance from a cost of doing business to a position of strategic value can generate significant competitive and cost advantage, and build trust. For more insight, see www.pwc.com/compliance-transformed.May 20, 2020Doubling down on upcycling
Arthur Huang, CEO of Miniwiz, wants to build a circular economy by changing people’s minds about the value of trash.April 1, 2020 by Bobbie van der ListRelated tags: 3d printing, data, environmental policy, Inside the Mind of the CEO, sustainability, technologyHow retail banks can tackle a rising threat from big tech
Banks need to fight for their share of wallet where the customer relationship is forged: at the point of sale.March 16, 2020 by Rowan Laurence and Simon WestcottThe three Ts of handling consumer data
Customers give personal information to companies that are careful about trust, transparency, and the type of data they request.January 23, 2020 by Matt PalmquistRelated tags: consumer insights, consumer trends, cybersecurity, data, preventing identity theft, retail trendsThe digital approach to organizational effectiveness
How leaders can use digital twin technology to optimize their company’s health. For more insights, see www.pwc.com/digitaltwin.November 18, 2019Related tags: change management, cost management, culture, data, digital, organizational dna, technologyWinning with a data-driven strategy
Making decisions based on hard evidence requires a major shift in culture, technology, and mind-set.June 5, 2019 by Pawan Kumar, Ramy Sedra, and Javier Barguñó CasanovaOrganizational effectiveness goes digital
New technologies offer leaders an agile way to assess their company’s health and embark on improvement. See also “The digital approach to organizational effectiveness.”May 29, 2019 by Matthew Siegel and Chris GreenwoodRelated tags: change management, cost management, culture, data, digital, organizational dna, technologySo you think you know your customers?
Gathering different sorts of data can yield surprising insights and drive more effective decision making.May 28, 2019 by Megan HigginsRelated tags: consumer insights, consumers, consumer trends, data, data analytics, retail trends, storesFocus on corporate culture to prevent the next scandal
For boards, understanding and shaping the forces that drive behavior should move to center stage.March 5, 2019 by Peter MontagnonHow to Cultivate a Data-Inclusive Culture
Data is often the lifeblood of modern organizations, but a company’s culture must take both its risks and rewards to heart.February 4, 2019 by Barry Vorster and Alexander PearlmanRelated tags: artificial intelligence, big data, business integrity, critical few, culture, data, digital leadership, risk, technologySaving Lives with High-Tech Underwear
Health sensors that are built into people’s daily lives (and attire) could help researchers address many types of life-threatening crises.January 29, 2019 by Kevin ManeyRelated tags: data, healthcare, healthcare innovation, health crisis, innovation, technology, technology and healthIs AI the next frontier for national competitive advantage?
Businesses should get involved as governments devise national AI strategies to encourage innovation, protect citizens, and compete globally. See also “2019 AI Predictions: 7 Trends You Can’t Afford to Ignore.”January 22, 2019 by Anand RaoRelated tags: algorithms and strategy, artificial intelligence, automation, data, innovation, regulationAI Predictions You Can’t Afford to Ignore in 2019
Despite all the information available about artificial intelligence — and the efforts business leaders are making to come to terms with this technology — there are still some takeaways you should consider this year. Gain additional insights with PwC’s 2019 AI Predictions.January 21, 2019Related tags: algorithms and strategy, artificial intelligence, automation, data, innovation, regulationDigital native retailers are giving physical stores a radical makeover
Online brands are opening brick-and-mortar shops, using technology and data-driven customer insights to transform the in-store experience.January 18, 2019 by Flavio Palaci, Ramy Sedra, and Anand RaoRelated tags: consumer insights, consumers, consumer trends, customer experience, data, retailing, retail trendsArtificial Intelligence, Ratings, and the Small Print
Can crowdsourcing and algorithms improve the customer experience when it comes to data privacy and terms of service?September 17, 2018 by Deborah UngerRelated tags: communication, consumers, data, digital, digital and print, machine learning, sentient computers, technologyAre You Spending Way Too Much on Software?
Author and technology consultant Dave McComb on how to curb runaway IT spending.August 6, 2018 by Alan Morrison3 steps to building trust in AI
It is human nature to distrust what we don’t understand, and much about AI may not be completely clear. For further insights, read “The Future of Artificial Intelligence Depends on Trust.”August 3, 2018How to Balance Digital Expertise and Sustainability
Bringing digital prowess and sustainable practices together should be at the forefront of strategic thinking for any business. For further insights, read “Digital Technology and Sustainability: Positive Mutual Reinforcement.”August 1, 2018Digital technology and sustainability: Positive mutual reinforcement
Get the balance right between these two concepts, and your business can thrive. For more insight, see “How to Balance Digital Expertise and Sustainability.”August 1, 2018 by Nils Naujok, Henry Le Fleming, and Naveen SrivatsavThe future of artificial intelligence depends on trust
If it is to drive business success, AI cannot hide in a black box. For more insight, see “3 Steps to Building Trust in AI.”July 31, 2018 by Anand Rao and Euan CameronPhil Windley Thinks He Can Protect Your Data
The chair of a foundation dedicated to safeguarding personal information online believes blockchain is the answer.March 8, 2018 by Alan Morrison
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