- Wayne Peacock, CEO of the insurer for military members and their families, is building on a century of tradition while deploying new technology to reinvent the business.
COVID-19 means insurers should pick up the pace on improving experiences
July 13, 2020 by John Jones and Abhijit MukhopadhyayIn an industry driven and sustained by trust, the pandemic has brought both challenges and opportunities for customer and employee experience.Related tags: coronavirus, COVID-19, customer experience, employees, experiences matter, insurance, insurance companies, insurersPlumbing the depths
April 6, 2020 by Mike JakemanIn their comprehensive new book, Deaths of Despair and the Future of Capitalism, economists Anne Case and Angus Deaton explain why mortality rates in the U.S. are rising.Why big-wave surfers are just like actuaries
April 1, 2019 by Allison SchragerIn her new book, Allison Schrager argues that we can learn a lot about risk management, moral hazard, and financial safety from the dudes who tackle 80-foot waves on fiberglass boards.Why paternity leave is needed to promote gender equality
March 11, 2019 by Josh LevsTo level the playing field at the office, it is essential that companies promote work–life balance and family-friendly policies for all employees.Related tags: diversity, human capital, human resources, insurance, women in business, work-life balanceFinancial services and social values can mix
January 16, 2019 by Salvador Nacenta and Justo AlcocerFor Antonio Huertas Mejías, chief executive officer of the MAPFRE insurance company, economic growth aligns with making a sustainable contribution to the wider community.Digital Nomads
July 20, 2018A quick look at the challenges faced by location-independent freelancers, and the opportunities they present for organizations. For more insight, read “Designing a Future for the Untethered Workforce.”Designing a future for the untethered workforce
July 18, 2018 by Suvarchala NarayananThe gig economy — and the growing group of digital nomads within it — requires a wider variety of new products and services than businesses and governments are currently prepared to deliver. See also “Digital Nomads."Why Healthcare Companies Need to Focus on Enterprise Resilience
February 14, 2017 by Sundar Subramanian, Jeffrey Gitlin, and Kelly BarnesPursuing effective growth strategies will help firms navigate the uncertainty in the U.S. market.Related tags: healthcare, healthcare innovation, healthcare payers, healthcare regulation, health services, insurance
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