COVID-19 means insurers should pick up the pace on improving experiences
In an industry driven and sustained by trust, the pandemic has brought both challenges and opportunities for customer and employee experience.
The Insurance Industry Needs an Intervention
To compete amid myriad disruptions, insurers in all sectors must wed strategy to structural changes.June 18, 2018 by Bruce Brodie, Rutger von Post, and Michael MarianiRelated tags: company growth, healthcare insurers, healthcare trends, insurers, leadership, restructuring, strategyQuantum Underwriting: A Core Capability for Bionic Companies
When you know the probabilities of future events, including your own processes, you can hedge their risks in more strategic ways.May 9, 2018 by John SvioklaThe Few Winners from Medicaid’s Shift to Managed Care
As the massive healthcare program for low-income U.S. residents evolves, players will have to develop new capabilities.January 31, 2018 by Katherine Kohatsu, Angelina Payne, and Sundar SubramanianHow Medicare Advantage insurers can turn the compliance function into a competitive edge
To thrive in the growing MA market, a culture of regulatory compliance is key.January 8, 2018 by Deepak Tilani, Terry Puchley, and Amanda EvisonBuilding a Resilience Advantage in Healthcare
In a turbulent environment, it is vital for healthcare companies to build business models that can withstand uncertainty and change.December 15, 2017 by Sundar Subramanian, Igor Belokrinitsky, and Jay GodlaWhy the Aetna–CVS Deal Is a Lesson for Leaders
It’s a case study in the “attacker’s advantage.”December 7, 2017 by Ram CharanCVS–Aetna Deal Would Be a Boon for the Little City
When it comes to attracting big business and talent, smaller cities often lose out. But Woonsocket, R.I., is poised to break the cycle.December 5, 2017 by Daniel GrossRethinking the Role of Pharmacy Benefits
As the healthcare landscape evolves, stakeholders in the pharmacy value chain need to rethink how they organize to deliver value.November 15, 2017 by Gary D. Ahlquist, James McNeil, and John PetitoThe Capable Deal Maker
How private equity firms can unlock the M&A capabilities premium to win in a cutthroat market.August 4, 2015 by Akshat Dubey and Alastair RimmerIt’s Getting Hot in Here
Addressing climate change with a sense of urgency isn’t a matter of morality, two economists argue. It’s about managing risk.May 26, 2015 by Katie FehrenbacherFrom Fee-for-Service to Fee-for-Value
Medicare’s big announcement on payment models is an inflection point in the transition from volume to value.February 12, 2015 by Joyjit Saha Choudhury and Jay GodlaA Strategist’s Guide to the Internet of Things
The digital interconnection of billions of devices is today’s most dynamic business opportunity.November 10, 2014 by Frank BurkittHow Engineering Principles Can Improve Healthcare
This four-part approach can help outpatient clinics treat more patients with the same facility and staff.August 18, 2014 by K. R. Prabha and Igor BelokrinitskyA Diagnosis for Personalized Medicine
The emergence of new technologies could convince physicians and insurers that patient-specific healthcare is here to stay.May 26, 2014 by Avi Kulkarni and Nelia PadillaHow “Bundles” Are Transforming Healthcare
A somewhat radical proposal: all-inclusive treatment for a specific condition or procedure, at a preset price.March 31, 2014 by Igor Belokrinitsky and Amika PorwalThe Long Road to U.S. Healthcare Reform
In Reinventing American Health Care, professor Ezekiel Emanuel predicts that the benefits of reform are still years away.March 25, 2014 by Theodore KinniGovernment-Sponsored Healthcare Shifts to “Survival of the Fittest”
As Medicare reimbursement rates continue to drop, three critical factors will separate the winners from the losers.March 5, 2014 by Sundar Subramanian and Joyjit Saha ChoudhuryThe Big Promise of Open Data
Nancy Scola reviews Joel Gurin’s Open Data Now, the first book to detail the rich business opportunities in open data and the challenges in capturing them.February 11, 2014 by Nancy ScolaEfraim Benmelech on Financial Contagion
The economist explains how financial crises spread like a disease and what companies can do to immunize themselves.January 20, 2014 by Frieda KlotzHealthcare Shifts from à la Carte to Prix Fixe
A bundled approach to treatment offers higher quality, lower costs, and a better experience for patients.November 12, 2013 by Gary D. Ahlquist, Minoo Javanmardian, and Sanjay B. SaxenaAre Health Insurers Ready to Care for New Consumers?
As the Affordable Care Act takes effect, health insurance companies will have to design and implement new healthcare models to keep up with the new consumer population.October 22, 2013 by Joyjit Saha Choudhury and Jennifer YaggyThe Fast-Changing Face of U.S. Healthcare: A Primer
Looking to get up to speed on the far-reaching changes in the U.S. healthcare landscape? These resources will help.October 10, 2013 by Paul MichelmanHas National Scale Worn Out Its Advantages for Health Systems?
Recent deals suggest that geographic concentration is trumping the benefits of pure size.August 5, 2013 by Brett Spencer and Anne WongPutting an I in Healthcare
The days of the disengaged health consumer are numbered. Consumerization will transform healthcare systems, involving individuals as never before in the management of their own care.May 28, 2013 by Gil Irwin, Jack Topdjian, and Ashish Kaura
All articles tagged: insurers
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