Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
Research
by
NYU
Stern’s
Center
for
Sustainable
Business
and
PwC
highlights
the
differences
between
messages
that
connect
with
customers
and
those
that
miss.
Despite the wide adoption of the agile method across industries and functions, most companies are barely scratching the surface of its vast potential. Business leaders can change the game by paying careful attention to seven mission-critical factors.