Disagreement can make solutions to our most difficult problems hard to see. But with practical tools and a shift in mind-set, diverse groups can create new realities.
Organizations & People
- As workplaces increasingly embrace the telecommuting model, leaders can take several steps to bridge cultural and interpersonal gaps.
- s+b BlogsSowing seeds of confusion and discord is no way to run an organization.
- Subscription models can bring a steady revenue stream for companies that understand the customer life cycle.
- s+b BlogsAlthough supervisors’ humor can boost workplace morale, too many jokes or the wrong sort can leave employees feeling disengaged and more apt to break the rules.
- SlideshowScenes from Union Square Cafe as the staff gets ready to open for the day show the company’s culture of “enlightened hospitality” in action. For more insight, read “Danny Meyer’s Recipe for Success.”
- How the restaurant mogul behind Union Square Cafe, Shake Shack, and many other dining destinations uses culture to drive scale. See also “Building a Culture of Hospitality: Danny Meyer’s Team Prepares for Service.”
- s+b BlogsIn recent years, a host of legal changes have afforded more protection for people who call out wrongdoing in their organizations.
- s+b BlogsThe U.S. soccer star’s exhilarating commencement address at Barnard College puts the lessons she’s learned on the field into perspective for women trying to get ahead in the business world.
- s+b BlogsIt’s not your job to cure procrastinators. Your job is to get them to do their jobs.
- Leaders may think awareness programs are suitable for quelling unconscious bias, but they are just the start.
- s+b BlogsWith roughly equal numbers of open jobs and unemployed people, companies are scrapping their talent plans and looking for workers wherever they can find them.
- Even in a world of robots, continuous education can keep people employed.
- s+b BlogsBy embracing the concept of “yes, and,” managers can improve how they communicate. See also “Three Questions to Help You Become a ‘Yes, And’ Leader.”
- InfographicApproach every conversation as an opportunity to improvise. For more insight, read “Using Improv to Transform How You Lead.”
- Supporting the arts can help companies address many modern concerns.
- Business and government should regard the rules as an operating system: a platform, updated collaboratively, that encourages innovation and the common good.