A black-and-white illustration showing four generations of a family business in descending order of age: an elderly man, a middle-aged man, a young man, and a young woman.

Sustainability and digitization hold the key to long-term value for family businesses

Though resilient in a crisis, family businesses have not fully embraced the ESG agenda or digital transformation, according to a new survey.

Torso and hands of a man using a smartphone. To his left is an overlay of the image on his screen: a rating system for customer service with a frowning face, a neutral face, and a smiling face. The smiling face is selected.

Experiences matter by PwC

Activating culture is key to making customer-centricity stick

Turning occasional customer-centricity successes into a long-term, core driver in how you do business requires that the philosophy permeate every part of your organization.

Hello, tomorrow.

Localization is the new globalization

Many factors are disrupting the equilibrium multinationals have enjoyed for decades. In response, organizations must adapt both their strategies and their tactics.

Six people seen from above, putting together giant jigsaw puzzle pieces

New world. New skills. by PwC

Create a virtual watercooler to spark innovative problem-solving

Recurrent problems that reduce productivity spiked in the remote working world. Here are four ways to ensure creative juices keep flowing, whatever the working environment.

An illustration of a sailboat with yellow and white sails against a yellow sky, with rays from the sun mimicking the shape and color of the yellow sail.

Value Creation by PwC

A CEO guide to today’s value creation ecosystem

The drivers of enterprise value extend beyond financial productivity — and as disruption intensifies, businesses must adapt to avoid value destruction.