How Layoffs Can Hurt Profits
Title:
The Effect of Labor on Profitability: The Role of Quality
Author:
Zeynep Ton
Publisher:
Harvard Business School, Working Paper No. 09-040
Date Published:
November 2008
Retailers should pay special attention to how their store staffing levels affect their bottom line. Reducing head count may seem like a quick way to cut costs, but it can also reduce overall profitability.