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3 steps to building trust in AI

It is human nature to distrust what we don’t understand, and much about AI may not be completely clear. For further insights, read “The Future of Artificial Intelligence Depends on Trust.”

August 3, 2018

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The future of artificial intelligence depends on trust

If it is to drive business success, AI cannot hide in a black box. For more insight, see “3 Steps to Building Trust in AI.”

by Anand Rao and Euan Cameron

An illustration of a brain shows two halves. On the left side, circuitry is used to represent technology. On the right, mountains and trees evoke the natural world.

What does responsible AI look like in the age of agentic AI?

As artificial intelligence evolves, how can we ensure transparency and accountability? Matt Wood, PwC’s Global and US Commercial Technology & Innovation Officer, discusses the challenges and opportunities of building confidence in agentic AI.

A close-up photo of stacked hands in the middle of a group of businesspeople suggests teamwork and collaboration

From principles to practice: Responsible AI in action

How can companies unlock the value in artificial intelligence while mitigating the downsides? We asked leaders in this quickly changing field to weigh in.

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1.How to prepare for anything
When the paint shop leadership team for carmaker Audi initiated a change process, they decided to trust the power of questions.
2.Using neuroscience to make feedback work and feel better
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
3.The surprising link between creativity and risk
The squeaky wheels in your organization may also be important sources of innovation.
4.Rethinking total reward strategies
Pay, incentives, and benefits haven’t significantly changed for decades, but people’s preferences have. Employee compensation needs a rethink if companies are to attract and retain talent.
5.10 principles of organization design
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”

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