The days of the disengaged health consumer are numbered. Consumerization will transform healthcare systems, involving individuals as never before in the management of their own care.
An eminent systems therapist says that learning to recognize the hidden patterns in conversation is the first step toward more effective executive leadership.
With the oldest population in the world and a worsening shortage of nurses, Japan has become a test market for new technologies to care for the elderly.
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.