How to Deal with “Difficult People”

Three ways to work across deep divisions. For more insight, read “There’s No Such Thing as Difficult People.”

October 19, 2018

Recommended stories

Graduates listening to key speaker at graduation ceremony

A commencement speech for the #quietquitting era

The expectations that employers and employees have of each other have changed. So what should those starting their careers do to get ahead?

by Adam Bryant

A group of businesspeople climbing a mountain

The four qualities of resilient teams

A new book examines successful teamwork in the digital age.

by Daniel Akst

Businessman at sunset on top of a cliff with dramatic sky and clouds below

Do you have the courage of your convictions?

The pace of change can paralyze some executives. It’s time to develop a more dynamic relationship with risk-taking and failure.

by Adam Bryant

Get s+b's award-winning newsletter delivered to your inbox. Sign up No, thanks

Illustration of flying birds delivering information

Trending articles

1.How to move the needle on innovation
Leaders should focus less on where workers are and more on a handful of fundamental enablers.
2.How business leaders should think about the metaverse in 2023
After two years of hype, should the metaverse still be on the corporate agenda? Author and advocate Matthew Ball explains why the answer is yes.
3.The art of leading in the AI age
Technology can improve many things, but not leadership.
4.Clocking out: Millennials and the workforce
A new book questions old paradigms about the meaning of time and work.
5.10 principles of strategic leadership
How to develop and retain leaders who can guide your organization through times of fundamental change. See also "Find Your Strategic Leaders.”

Sign up for newsletters Sign up for the digital issue

Follow s+b on LinkedIn Follow s+b on Twitter Follow s+b on Facebook Gets updates via RSS s+b on the Apple App store s+b on the Google Play store

©2023 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Strategy+business is published by certain member firms of the PwC network. Articles published in strategy+business do not necessarily represent the views of the member firms of the PwC network. Reviews and mentions of publications, products, or services do not constitute endorsement or recommendation for purchase. Mentions of Strategy& refer to the global team of practical strategists that is integrated within the PwC network of firms. For more about Strategy&, see www.strategyand.pwc.com. No reproduction is permitted in whole or part without written permission of PwC. “Strategy+business” is a trademark of PwC.