Improvising in a structured manner will help ensure big bumps in the road don’t throw you completely off course. For more insight, read “How to Fail Successfully.”
When problem solving breaks down and you have to wing your way forward, you might think you’ve failed. But a disciplined response can get you back on track. See also “How to Fail the Right Way.”
By aligning the pursuit of business objectives with the meeting of human needs, companies can tap into powerful emotional forces in their current cultural situations.
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.