Improvising in a structured manner will help ensure big bumps in the road don’t throw you completely off course. For more insight, read “How to Fail Successfully.”
When problem solving breaks down and you have to wing your way forward, you might think you’ve failed. But a disciplined response can get you back on track. See also “How to Fail the Right Way.”
Business professor Christian Busch makes the case that serendipity is a skill, resulting from a mindset that allows you to see and act on opportunities in seemingly unrelated facts or events.
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
Stanford psychologist Jamil Zaki explains that whether we are dealing with business, politics, or personal matters, it’s possible — and advantageous — to train ourselves to be more empathic.
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”