Issue 102, Spring 2021

It’s in the interest of business leaders to help.

Three commitments to help companies promote diversity, equity, and inclusion — and resist the status quo.

Annie Duke, a world-class poker player turned strategy consultant, wants to help company leaders make better decisions.

Marketing was already at a defining moment, but COVID-19 has hastened the need for transformation.

Strategic transformation failures are often blamed on middle managers, but the real culprit is executives not delivering on three key issues.

The most effective customer strategies are grounded in active engagement, setting clear expectations and empowering users with options that suit their needs.

The combination of data analytics and artificial intelligence can give organizations a competitive advantage and mitigate risk along the value chain.

COVID-19 has forced changes in the way people work — and created a once-in-a-generation opportunity to increase engagement and productivity.

In her new book, Can’t Even, Anne Helen Petersen lays out the immense challenges millennials face in gaining a foothold in the economy.

In her new book, Boston College professor Juliet Schor reports on the ways that the sharing economy has — and has not — lived up to its initial promise.

In his new book, John Hudson, a survival instructor for the British military, offers lessons on how to get through the most challenging ordeals.

In his new book, MIT Sloan School research fellow Michael Schrage explores the powerful effects of recommendation engines and where they might lead.

CEO Albert Bourla discusses how a company founded in the 19th century is taking on the biggest health challenges of the 21st century.

A director’s beliefs can prompt his or her departure when the company finds itself targeted by the public.