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Issue 62, Spring 2011

Cover story

  • Stop Blaming Your Culture

    by Jon Katzenbach and Ashley Harshak
    Start using it instead — to reinforce and build the new behaviors that will give you the high-performance company you want.

In this issue

The Rise of Generation C, Stan Ovshinsky’s Solar Revolution, Using Influence to Get Things Done, and More


  • The Coming Wave of “Social Apponomics”

    by Matt Anderson, Henning Hagen, and Gregor Harter
    The secret to profitability on the Internet has finally arrived in an innovative blend of social media, Web mobility, and creative e-commerce applications.
  • A Corporate Climate of Mutual Help

    by Art Kleiner and Rutger von Post
    Edgar Schein, MIT’s sage of organizational culture, explains why the quest for accountability should start with interdependence.
  • Values vs. Value

    by Timothy Devinney, Pat Auger, and Giana M. Eckhardt
    New research revealing a disparity between what shoppers say and what they do debunks the myth of the ethical consumer.
  • Using Influence to Get Things Done

    by Perry Buffett
    Convincing senior management colleagues to follow your lead requires a blend of skills that add up to influential competence.
  • The M-Commerce Challenge to Retail

    by Matt Anderson, Nick Buckner, and Stefan Eikelmann
    As smartphones change shopping, merchants face a stark choice: Fall in behind their newly enabled consumers or fall behind altogether.
  • Cisco’s Virtual Management Lab

    by Inder Sidhu
    How one of the world’s most innovative companies discovered the value of focusing its R&D attention on its own business practices.
  • The Power of the Post-Recession Consumer

    by John Gerzema and Michael D'Antonio
    An analysis of attitudes and spending reveals a return to traditional values, driven by consumers searching for quality, affordability, and connection.


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