Issue 75, Summer 2014

In many categories, the value of brands may be in decline.

The emergence of new technologies could convince physicians and insurers that patient-specific healthcare is here to stay.

Departing staffers can become a source of new networks and competitive intelligence.

Companies that only have access to “little data” can still use that information to improve their business.

Tech entrepreneur Christopher Schroeder explains why you need to pay attention to the mobile-powered masses.

Success and profits flow to companies with uniquely valuable market propositions — regardless of their sector.

Four clear paths for winning and retaining customers today.

Future leaders will succeed by being entrepreneurial and by rethinking the balance between financial and social goals.

CEOs are increasingly seeking “good growth,” aligned with business ethics and sustainability.

Journalist Brad Edmondson’s recounting of the Ben & Jerry’s story, Ice Cream Social, focuses on the difficulties of living up to high-minded corporate mission statements after new owners take control.

In Thanks for the Feedback, Douglas Stone and Sheila Heen argue that the smart investment is not teaching managers how to give feedback, but rather teaching employees how to receive it.

In Can China Lead? a trio of business school professors argue that unless the Chinese Communist Party loosens its grip, the China “miracle” cannot be sustained.

Business units abroad that focus on technology and R&D exert more influence with the home office than those that focus on sales or marketing.