In this issue
- How to shift your business model with M&A integration.
- In many categories, the value of brands may be in decline.
- The emergence of new technologies could convince physicians and insurers that patient-specific healthcare is here to stay.
- Departing staffers can become a source of new networks and competitive intelligence.
- Companies that only have access to “little data” can still use that information to improve their business.
- Tech entrepreneur Christopher Schroeder explains why you need to pay attention to the mobile-powered masses.
- Success and profits flow to companies with uniquely valuable market propositions — regardless of their sector.
- Four clear paths for winning and retaining customers today.
- Future leaders will succeed by being entrepreneurial and by rethinking the balance between financial and social goals.
- CEOs are increasingly seeking “good growth,” aligned with business ethics and sustainability.
Books in Brief
- Journalist Brad Edmondson’s recounting of the Ben & Jerry’s story, Ice Cream Social, focuses on the difficulties of living up to high-minded corporate mission statements after new owners take control.
- In Thanks for the Feedback, Douglas Stone and Sheila Heen argue that the smart investment is not teaching managers how to give feedback, but rather teaching employees how to receive it.
- In Can China Lead? a trio of business school professors argue that unless the Chinese Communist Party loosens its grip, the China “miracle” cannot be sustained.
- Business units abroad that focus on technology and R&D exert more influence with the home office than those that focus on sales or marketing.