Leaders in waiting
PwC’s latest survey of family-owned enterprises finds millennials ready to step up, and highlights four paths they can follow to success.
Issue 98, Spring 2020
Cover story
In this issue
GMOROX3: Boosting returns on leadership, customer, and employee experience
You can transform your company by strengthening the links among all three types of activity.10 principles for leadership presence
Build muscle memory to support conviction, commitment, and resilience for yourself and your organization. See also “A guide to establishing your leadership presence.”
Leading Ideas
- Leadership
How to think like a CEO
Top leaders share a particular habit of mind that sets them apart. - Consumer & retail
Creating an agile mind-set at PepsiCo
The company’s Central and South America unit transformed itself after implementing a more nimble approach that stoked innovation and increased employees’ free time. - Tech & innovation
The fourth industrial revolution in agriculture
For agribusinesses, implementing new technologies requires focusing on four critical capabilities. - s+b BlogsWorkforce
What Avengers: Infinity War can teach us about business
The movie shows that diverse individuals can work together to overcome extraordinarily daunting challenges. - s+b BlogsLeadership
Can you be a shaper of great institutions?
Former Tata Group director R. Gopalakrishnan, who's written a new book, says the best leaders focus on building both a better business and a better world.
Essays
- Workforce
Thawing the frozen middle
As businesses put trillions of dollars into digital transformations, they need a plan to ensure that middle management is helping make the most of the investment. - Energy
Business could steer India and the world out of troubled waters
Amid alarming scarcity, some companies are going beyond incremental improvements to change how water is used and managed. - Consumer & retail
Niche work if you can get it
Understanding how specialist companies succeed can help all leaders learn ways to stick to their strategies.
The Thought Leader Interview
John Hennessy’s higher learning
The former Stanford president and current Alphabet chair distills leadership lessons from a long career in the heart of Silicon Valley.
Books in Brief
What’s your story?
In his new book, Nobel-winning economist Robert J. Shiller emphasizes the importance of narratives.A brave new workless world
In his new book, Oxford University economist Daniel Susskind sketches out the perils and promise of automation’s displacement of labor.A disappointing progress report on diversity and inclusion
In Diversity, Inc., NYU journalism professor Pamela Newkirk revisits decades of investment in D&I, and asks why the returns have been so meager.
Recent Research
- s+b Blogs
The three Ts of handling consumer data
Customers give personal information to companies that are careful about trust, transparency, and the type of data they request.
Trending articles
- 1.The power of feelings at workBy aligning the pursuit of business objectives with the meeting of human needs, companies can tap into powerful emotional forces in their current cultural situations.
- 2.You can’t benchmark cultureYour company’s ideal behavioral strengths are unique, and shouldn’t be borrowed or copied — not even from a high-performance enterprise.
- 3.Connecting the dots in an uncertain worldBusiness professor Christian Busch makes the case that serendipity is a skill, resulting from a mindset that allows you to see and act on opportunities in seemingly unrelated facts or events.
- 4.Mastering the connection between strategy and culture
Business leaders often are tempted to focus on strategy over culture. But the strongest companies take four key actions that deliver the best of both.
- 5.The neuroscience of strategic leadershipResearch shows how leaders can take the high road less traveled.
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