Issue 57, Winter 2009

Cover story

Profits Down, Spending Steady: The Global Innovation 1000

by Barry Jaruzelski and Kevin Dehoff

Booz & Company’s annual study of the world’s biggest corporate R&D spenders finds that most companies have stuck with their innovation programs despite the recession — and many are boosting spending to compete more effectively in the upturn.

In this issue

Integrated Innovation at Pitney Bowes, On Peter Drucker’s Centennial, The Most Powerful Paths to Profits, and More

Innovation
Integrated Innovation at Pitney Bowes

by David Dobson

In tough times, this venerable mail and documents company boosted not only its R&D spending but the creativity of its approach.
Finance
What Banking Needs to Become

by Vanessa Wallace and Andrew Herrick

Regulations and consumer expectations are changing. The business models, capabilities, and practices of the financial-services industry must change with them.
Thought Leaders
Fernando Flores wants to make you an offer

by Lawrence M. Fisher

Having moved from political prisoner to cognitive scientist to Chilean senator, this uncompromising philosopher of communication is now educating business leaders for the world of social media.
Business Literature
Best Business Books 2009

by Theodore Kinni

Our annual review: Clive Crook on The Meltdown, Charles Handy on Leadership, Phil Rosenzweig on Strategy, Ayesha Khanna and Parag Khanna on Globalization, Judith F. Samuelson on Management, Catharine P. Taylor on Marketing, Steven Levy on Technology, and James O’Toole on Biography.

Comment

On Peter Drucker’s Centennial

by James O’Toole

Why the impact of this preeminent, farsighted management writer is still so difficult to gauge.
Auto Suppliers in Crisis:
1. The Coming Shakeout

by Kasturi Rangan and Evan Hirsh

This bedrock U.S. manufacturing sector is facing consolidation, further cutbacks, and renewal.
Auto Suppliers in Crisis:
2. Steps for Restructuring

by Jan Miecznikowski and Brian Collie

How to choose which units to cut and which to keep.
The Most Powerful Paths to Profits

by Mia de Kuijper

Twelve strategies to shape a company’s destiny.
Broadband Drives Economic Growth
Capturing the Asian Opportunity

by Andrew Cainey, Suvojoy Sengupta, and Steven Veldhoen

Economic recovery in China, India, and elsewhere in the region could be the strongest source of sustained global growth for years to come.
An Essential Step for Corporate Strategy

by Tim Laseter

Though often missing, a formal operations strategy can guide the crucial decisions that build competitive advantage.
What’s So Special about Special Ops?

by Andrew Sobel

The U.S. military’s elite training programs offer a model for the strategic deployment of human capital and for building effective teams.

Conversation

The Thought Leader Interview: Gretchen Daily

by Art Kleiner

A leading proponent of natural capital valuation says we can build long-term prosperity by assigning prices to the ecosystems next door.
There’s Salad on the Menu? Then I’ll Take the Fries

by Matt Palmquist

When presented with options that evoke a measure of self-control, consumers may behave in a way that contradicts their goals.
Staying on Your Toes

by Matt Palmquist

Companies should deliberately disrupt the normal flow of work at multiple levels, because it can lead to breakthroughs for the organization.
Catering to Nervous Customers

by Matt Palmquist

In industries that offer necessary but often undesirable services, managers must strive to understand how their services affect the stress levels of their customers.
How to Donate Responsibly

by Matt Palmquist

After disasters, broker organizations can help corporations act quickly by matching corporate dollars to humanitarian need.
How Emotions Affect Decision Making

by Matt Palmquist

Emotions can get in the way of rational decision making. Anger, in particular, can make employees increase their commitment to a failing plan.
Every Time We Say Goodbye

by Bruce Feirstein

Trending articles

1.How to prepare for anything
When the paint shop leadership team for carmaker Audi initiated a change process, they decided to trust the power of questions.
2.Using neuroscience to make feedback work and feel better
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.
3.The surprising link between creativity and risk
The squeaky wheels in your organization may also be important sources of innovation.
4.Rethinking total reward strategies
Pay, incentives, and benefits haven’t significantly changed for decades, but people’s preferences have. Employee compensation needs a rethink if companies are to attract and retain talent.
5.10 principles of organization design
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”

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