Booz & Company’s annual study of the world’s biggest corporate R&D spenders finds that most companies have stuck with their innovation programs despite the recession — and many are boosting spending to compete more effectively in the upturn.
In this issue
Integrated Innovation at Pitney Bowes, On Peter Drucker’s Centennial, The Most Powerful Paths to Profits, and More
Regulations and consumer expectations are changing. The business models, capabilities, and practices of the financial-services industry must change with them.
Having moved from political prisoner to cognitive scientist to Chilean senator, this uncompromising philosopher of communication is now educating business leaders for the world of social media.
In industries that offer necessary but often undesirable services, managers must strive to understand how their services affect the stress levels of their customers.